https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5290037#M569807 <P>Red light on LOS unit .. no light on internet on broadband unit.. says fault outside the home engineer will call I don't need to be here .. any one experience this ? Can I use hotspot on my phone to get sky working ? Thank you&nbsp;</P> Wed, 03 Jun 2026 19:43:43 GMT LMFM 2026-06-03T19:43:43Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5290037#M569807 <P>Red light on LOS unit .. no light on internet on broadband unit.. says fault outside the home engineer will call I don't need to be here .. any one experience this ? Can I use hotspot on my phone to get sky working ? Thank you&nbsp;</P> Wed, 03 Jun 2026 19:43:43 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5290037#M569807 LMFM 2026-06-03T19:43:43Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5290065#M569820 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4490427">@LMFM</a>&nbsp;</P> <P>If there is a fault outside of your property then the Openreach or Cityfibre engineer should go to the location&nbsp;of the fault to carry out the&nbsp; the e repair.</P> Wed, 03 Jun 2026 21:07:55 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5290065#M569820 caesarome 2026-06-03T21:07:55Z