https://helpforum.sky.com/t5/Broadband/Sky-says-broadband-issue-but-when-tested-says-all-ok-but-its-not-working/m-p/5289847#M569764 My sky a box keeps saying power cut but theres been no power cuts at all. Sky say there's an issue with my broadband, but when its tested says everything is ok. Then theres a message saying speed to our hub is poor? Its just not working. Help! Wed, 03 Jun 2026 15:51:00 GMT JulieBenton 2026-06-03T15:51:00Z https://helpforum.sky.com/t5/Broadband/Sky-says-broadband-issue-but-when-tested-says-all-ok-but-its-not-working/m-p/5289847#M569764 My sky a box keeps saying power cut but theres been no power cuts at all. Sky say there's an issue with my broadband, but when its tested says everything is ok. Then theres a message saying speed to our hub is poor? Its just not working. Help! Wed, 03 Jun 2026 15:51:00 GMT https://helpforum.sky.com/t5/Broadband/Sky-says-broadband-issue-but-when-tested-says-all-ok-but-its-not-working/m-p/5289847#M569764 JulieBenton 2026-06-03T15:51:00Z https://helpforum.sky.com/t5/Broadband/Sky-says-broadband-issue-but-when-tested-says-all-ok-but-its-not-working/m-p/5289850#M569765 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4699266">@JulieBenton</a>&nbsp;</P> <P><SPAN>The service checker doesn't necessarily disclose a problem immediately and there can be an hours delay before it picks up a lost connection which is why on here we tend to advise on trying it again later.</SPAN></P> Wed, 03 Jun 2026 15:54:39 GMT https://helpforum.sky.com/t5/Broadband/Sky-says-broadband-issue-but-when-tested-says-all-ok-but-its-not-working/m-p/5289850#M569765 Daniel0210 2026-06-03T15:54:39Z