https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5289212#M569577 <P>WiFi is not working - the tv won't work and my phone is using 4G. Ran a diagnostic test and the app says everything's fine and even says that my phone is connected with a good strength and yet I can't even find with wifi in my list on my phone to even attempt to connect. The TV diagnostic says it can't connect to a wireless router and again the wifi doesn't show up in the list but skys diagnostics says it's all connected and everything's fine!!</P> Tue, 02 Jun 2026 20:40:14 GMT Kw391 2026-06-02T20:40:14Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5289212#M569577 <P>WiFi is not working - the tv won't work and my phone is using 4G. Ran a diagnostic test and the app says everything's fine and even says that my phone is connected with a good strength and yet I can't even find with wifi in my list on my phone to even attempt to connect. The TV diagnostic says it can't connect to a wireless router and again the wifi doesn't show up in the list but skys diagnostics says it's all connected and everything's fine!!</P> Tue, 02 Jun 2026 20:40:14 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5289212#M569577 Kw391 2026-06-02T20:40:14Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5289223#M569584 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4698652">@Kw391</a>&nbsp;</P> <P>If all the lights are lit on the hub try rebooting it at the mains to see if things improve&nbsp;after it has finished loading up.</P> Tue, 02 Jun 2026 20:56:10 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5289223#M569584 caesarome 2026-06-02T20:56:10Z