https://helpforum.sky.com/t5/Broadband/ISP-Problem/m-p/5288987#M569532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4698369">@Bails669</a>&nbsp;if you are using an ios device turn off iCloud private relay or usexa different browser from Safari. Otherwise poeer down your hub for an hour to get a different IP address.</P> Tue, 02 Jun 2026 15:31:40 GMT Chrisee 2026-06-02T15:31:40Z https://helpforum.sky.com/t5/Broadband/ISP-Problem/m-p/5288981#M569531 <P>Tried to play Lotto but couldn't sign in as Website said I was outside the UK which I am not. I live in Norfolk, UK.</P> Tue, 02 Jun 2026 15:22:18 GMT https://helpforum.sky.com/t5/Broadband/ISP-Problem/m-p/5288981#M569531 Bails669 2026-06-02T15:22:18Z https://helpforum.sky.com/t5/Broadband/ISP-Problem/m-p/5288987#M569532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4698369">@Bails669</a>&nbsp;if you are using an ios device turn off iCloud private relay or usexa different browser from Safari. Otherwise poeer down your hub for an hour to get a different IP address.</P> Tue, 02 Jun 2026 15:31:40 GMT https://helpforum.sky.com/t5/Broadband/ISP-Problem/m-p/5288987#M569532 Chrisee 2026-06-02T15:31:40Z