topic Re: Poor wifi in Broadband

Poor wifi

Rachel268 — Mon, 01 Jun 2026 15:41:27 GMT

Poor signal for wifi

Re: Poor wifi

caesarome — Mon, 01 Jun 2026 15:43:24 GMT

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

Re: Poor wifi

Rachel268 — Mon, 01 Jun 2026 15:45:06 GMT

No still having problems

No wifi

Rachel268 — Mon, 01 Jun 2026 15:49:01 GMT

Very bad signal. Done all the tips. Need someone out now

Re: No wifi

Daniel0210 — Mon, 01 Jun 2026 16:04:12 GMT

@Rachel268 wrote:

Need someone out now

@Rachel268

edit- no need for a new thread so moved into this one.

The standard time frame for fault repairs is TWO WORKING DAYS.

Re: No wifi

caesarome — Mon, 01 Jun 2026 16:15:34 GMT

@Rachel268 wrote:

Very bad signal. Done all the tips.

So you contacted Sky and asked them for the pods (booster) did you ?