topic Switch Over in Broadband

Switch Over

G+Johnson+39 — Mon, 01 Jun 2026 09:41:20 GMT

I current have Sky Broadband via BT land line and BT customer exclusive
Switch and save have advised that s a result of this change, you can no longer take broadband and a landline from different providers. This means that i'llll need to switch to BT Broadband in order to keep BT home phone service?

Is this correct?

Re: Switch Over

caesarome — Mon, 01 Jun 2026 12:36:35 GMT

@G+Johnson+39

This will be correct as with fibre you have to take both broadband and talk from the same provider.

Re: Switch Over

G+Johnson+39 — Mon, 01 Jun 2026 12:39:53 GMT

Okay thank you for that. What happens if I do not want to switch over to fibre broad with Sky or BT?I

There must be many customers of both Sky & BuT who have had to deal with the same issue??

Re: Switch Over

caesarome — Mon, 01 Jun 2026 12:44:42 GMT

@G+Johnson+39

You can move to Sky if you want as all the matters is that you have broadband and talk landline service with the same supplier so you do not have take both with BT if you do not want to.

Re: Switch Over

G+Johnson+39 — Mon, 01 Jun 2026 13:00:40 GMT

So there is not option other to upgrade to Sky fibre broadband & talk or cancel everything with Sky and move over to BT broadband to keep landline?