https://helpforum.sky.com/t5/Broadband/Poor-connection-into-the-hub/m-p/5287189#M569034 We are having slow Internet and buffering so I checked your app service checker and it's saying poor connection coming into the hub. This is not my issue it is a sky issue. Can you resolve this please as only recently changed over to fibre hoping for better connections. Sun, 31 May 2026 14:21:39 GMT MD1 2026-05-31T14:21:39Z https://helpforum.sky.com/t5/Broadband/Poor-connection-into-the-hub/m-p/5287189#M569034 We are having slow Internet and buffering so I checked your app service checker and it's saying poor connection coming into the hub. This is not my issue it is a sky issue. Can you resolve this please as only recently changed over to fibre hoping for better connections. Sun, 31 May 2026 14:21:39 GMT https://helpforum.sky.com/t5/Broadband/Poor-connection-into-the-hub/m-p/5287189#M569034 MD1 2026-05-31T14:21:39Z https://helpforum.sky.com/t5/Broadband/Poor-connection-into-the-hub/m-p/5287232#M569043 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4213882">@MD1</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 31 May 2026 15:13:39 GMT https://helpforum.sky.com/t5/Broadband/Poor-connection-into-the-hub/m-p/5287232#M569043 caesarome 2026-05-31T15:13:39Z