https://helpforum.sky.com/t5/Broadband/Phones-not-working-with-WiFi-even-when-connected/m-p/5286752#M568878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4696059">@Debbie183</a>&nbsp;</P> <P>You might need to lower your Broadband Shile settings, so you can do this via the MySky app or online here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> Sat, 30 May 2026 18:33:40 GMT caesarome 2026-05-30T18:33:40Z https://helpforum.sky.com/t5/Broadband/Phones-not-working-with-WiFi-even-when-connected/m-p/5286729#M568875 <P>None of our phones are working on social media with our WiFi we are having to use our data</P><P>&nbsp;</P> Sat, 30 May 2026 18:03:35 GMT https://helpforum.sky.com/t5/Broadband/Phones-not-working-with-WiFi-even-when-connected/m-p/5286729#M568875 Debbie183 2026-05-30T18:03:35Z https://helpforum.sky.com/t5/Broadband/Phones-not-working-with-WiFi-even-when-connected/m-p/5286752#M568878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4696059">@Debbie183</a>&nbsp;</P> <P>You might need to lower your Broadband Shile settings, so you can do this via the MySky app or online here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> Sat, 30 May 2026 18:33:40 GMT https://helpforum.sky.com/t5/Broadband/Phones-not-working-with-WiFi-even-when-connected/m-p/5286752#M568878 caesarome 2026-05-30T18:33:40Z