https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5285909#M568692 <P>Had an engineers visit and they have checked everything. All working from their end they have advised us to try a new up to date router from sky to stop the connection falling over. How can I order the new router?</P> Fri, 29 May 2026 16:12:31 GMT Richardsqu 2026-05-29T16:12:31Z https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5285909#M568692 <P>Had an engineers visit and they have checked everything. All working from their end they have advised us to try a new up to date router from sky to stop the connection falling over. How can I order the new router?</P> Fri, 29 May 2026 16:12:31 GMT https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5285909#M568692 Richardsqu 2026-05-29T16:12:31Z https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5286309#M568783 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sat, 30 May 2026 09:22:21 GMT https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5286309#M568783 J_ham 2026-05-30T09:22:21Z