https://helpforum.sky.com/t5/Broadband/Apps-not-working-on-WiFi/m-p/5285342#M568558 <P>Disney app keeps saying not connected to internet. Need a refund for full month's package&nbsp;</P> Thu, 28 May 2026 20:04:39 GMT James+Comley 2026-05-28T20:04:39Z https://helpforum.sky.com/t5/Broadband/Apps-not-working-on-WiFi/m-p/5285342#M568558 <P>Disney app keeps saying not connected to internet. Need a refund for full month's package&nbsp;</P> Thu, 28 May 2026 20:04:39 GMT https://helpforum.sky.com/t5/Broadband/Apps-not-working-on-WiFi/m-p/5285342#M568558 James+Comley 2026-05-28T20:04:39Z https://helpforum.sky.com/t5/Broadband/Apps-not-working-on-WiFi/m-p/5285783#M568671 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3591777">@James+Comley</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Fri, 29 May 2026 13:12:48 GMT https://helpforum.sky.com/t5/Broadband/Apps-not-working-on-WiFi/m-p/5285783#M568671 LJB-C 2026-05-29T13:12:48Z