https://helpforum.sky.com/t5/Broadband/Low-signal-strength/m-p/5285267#M568538 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4694147">@AdamL2</a>&nbsp;You should get better results if you movectge hub out in the open on a surface so it is above obstructions like radiators. You may need to source a longer Ethernet cable to connect the hub to the ONT but putting any WiFi source in a cupboard is not at all sensible.&nbsp;</P> Thu, 28 May 2026 17:55:03 GMT Chrisee 2026-05-28T17:55:03Z https://helpforum.sky.com/t5/Broadband/Low-signal-strength/m-p/5285055#M568480 <P>Good day, we recently switched to sky and received a new router.</P><P>since this happened we have about 309mos as wifi speed but signal strength is down to 75% in the room immediately next to the router.</P><P>the router is in a cupboard due to plug and fibre port location in the house, but with the door open we only get ~85% signal strength.</P><P>Devices are experiencing signal issues on WiFi with apps crashing due to connection issues and the PS5 has issues too.</P><P>is this a router strength issue and therefore do we need an extender, or do we have a device limit issue on the router?</P><P>many thanks.</P> Thu, 28 May 2026 13:54:02 GMT https://helpforum.sky.com/t5/Broadband/Low-signal-strength/m-p/5285055#M568480 AdamL2 2026-05-28T13:54:02Z https://helpforum.sky.com/t5/Broadband/Low-signal-strength/m-p/5285267#M568538 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4694147">@AdamL2</a>&nbsp;You should get better results if you movectge hub out in the open on a surface so it is above obstructions like radiators. You may need to source a longer Ethernet cable to connect the hub to the ONT but putting any WiFi source in a cupboard is not at all sensible.&nbsp;</P> Thu, 28 May 2026 17:55:03 GMT https://helpforum.sky.com/t5/Broadband/Low-signal-strength/m-p/5285267#M568538 Chrisee 2026-05-28T17:55:03Z