https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5285253#M568532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4694322">@Jameshawkins</a>&nbsp;run the servicecchecker in the My Sky app over a mobile connection but be aware it can take upmto an hour to pick up the dropped connection. Once it does though it can take yiubtgrough a few steps before offering yo book an anguneer to check the line.&nbsp;</P> Thu, 28 May 2026 17:49:05 GMT Chrisee 2026-05-28T17:49:05Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5285178#M568514 <P>The light for internet on my hub is off&nbsp;</P> Thu, 28 May 2026 16:53:35 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5285178#M568514 Jameshawkins 2026-05-28T16:53:35Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5285253#M568532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4694322">@Jameshawkins</a>&nbsp;run the servicecchecker in the My Sky app over a mobile connection but be aware it can take upmto an hour to pick up the dropped connection. Once it does though it can take yiubtgrough a few steps before offering yo book an anguneer to check the line.&nbsp;</P> Thu, 28 May 2026 17:49:05 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5285253#M568532 Chrisee 2026-05-28T17:49:05Z