topic No info re breakdown in Broadband

No info re breakdown

Kittycat3000 — Thu, 28 May 2026 08:20:52 GMT

This is our 3rd day with no Internet or landline. When will someone give us an update?

Re: No info re breakdown

GD1 — Thu, 28 May 2026 08:40:36 GMT

@Kittycat3000 When you call Sky, they won't call you with updates as that just isn't possible due to taking calls from other customers.

Re: No info re breakdown

TimmyBGood — Thu, 28 May 2026 09:08:09 GMT

@Kittycat3000

I'm afraid that domestic broadband subscription rates just don't cover providing customer updates on progress: typically an ISP won't be receiving that information from Openreach anyway unless it's a prolonged or widespread outage.