https://helpforum.sky.com/t5/Broadband/SKY31HDV/m-p/5284659#M568362 Connected, but not Internet. Orange light displayed. It says there is no problems with the Internet or connection, so will possibly be the WiFi itself. Thu, 28 May 2026 06:52:04 GMT GeminiHDV 2026-05-28T06:52:04Z https://helpforum.sky.com/t5/Broadband/SKY31HDV/m-p/5284659#M568362 Connected, but not Internet. Orange light displayed. It says there is no problems with the Internet or connection, so will possibly be the WiFi itself. Thu, 28 May 2026 06:52:04 GMT https://helpforum.sky.com/t5/Broadband/SKY31HDV/m-p/5284659#M568362 GeminiHDV 2026-05-28T06:52:04Z https://helpforum.sky.com/t5/Broadband/SKY31HDV/m-p/5284668#M568363 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4693748">@GeminiHDV</a>&nbsp;the orange light indicates your hub has lost its broadband connection the WiFi in your home is still working the two are separate, the online service chacker in the My Sky app run overca. Mobile connection can providecsupport including booking an dnginerr should one be required once it picks up the lost connection which takes up to an hour. Otherwise call Sky but they will ta ke you through the same steps.</P> Thu, 28 May 2026 07:10:33 GMT https://helpforum.sky.com/t5/Broadband/SKY31HDV/m-p/5284668#M568363 Chrisee 2026-05-28T07:10:33Z