WiFi connection

Jule-s — Wed, 27 May 2026 19:43:43 GMT

Hello, The WiFi is repeatedly dropping amd has a low signal in the house. I have tested the connection and it says that there are no issues in the area. There is no WiFi connection when you're in the garden.

Re: WiFi connection

caesarome — Wed, 27 May 2026 21:06:05 GMT

@Jule-s wrote:
There is no WiFi connection when you're in the garden.

That is always likely to happen as a Wifi signal does have limitations.

For your signal issues in your home a poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

topic WiFi connection in Broadband

WiFi connection

Re: WiFi connection