topic Re: WiFi not connecting to internet in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-internet/m-p/5283043#M567868 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4691989">@CharlotteHart1</a>&nbsp;</P> <P>Was it this line test you ran:</P> <P>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 26 May 2026 12:55:32 GMT caesarome 2026-05-26T12:55:32Z WiFi not connecting to internet https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-internet/m-p/5282979#M567850 <P>We had a power cut last night and the WiFi is not not working. We have a slow flashing green light that then turns red then back to green. I've done the connection tester and that says it's all fine</P> Tue, 26 May 2026 11:40:19 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-internet/m-p/5282979#M567850 CharlotteHart1 2026-05-26T11:40:19Z Re: WiFi not connecting to internet https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-internet/m-p/5283043#M567868 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4691989">@CharlotteHart1</a>&nbsp;</P> <P>Was it this line test you ran:</P> <P>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 26 May 2026 12:55:32 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-internet/m-p/5283043#M567868 caesarome 2026-05-26T12:55:32Z