https://helpforum.sky.com/t5/Broadband/Lagging-Wifi/m-p/5282916#M567837 <P>We have sky fibre for over a year now. All has been fine. However, in the last week or so its become very unreliable. Apps on iphone are slow to load, or not opening at all. Websites on laptops etc are slow to load and lagging or just timing out - teams has become a nightmare. Where our hub is hasn't changed, we haven't done anything differently. I've run multiple speed tests, rebooted the hub etc and it isn't fixed. I've checked devices and when not on wifi they are all working fine - there is clearly an issue with either our hub or network. I've used mysky to check the broadband and wifi and it's all saying it's fine which it clearly isnt. Please help.&nbsp;</P> Tue, 26 May 2026 10:14:02 GMT RobynRussell 2026-05-26T10:14:02Z https://helpforum.sky.com/t5/Broadband/Lagging-Wifi/m-p/5282916#M567837 <P>We have sky fibre for over a year now. All has been fine. However, in the last week or so its become very unreliable. Apps on iphone are slow to load, or not opening at all. Websites on laptops etc are slow to load and lagging or just timing out - teams has become a nightmare. Where our hub is hasn't changed, we haven't done anything differently. I've run multiple speed tests, rebooted the hub etc and it isn't fixed. I've checked devices and when not on wifi they are all working fine - there is clearly an issue with either our hub or network. I've used mysky to check the broadband and wifi and it's all saying it's fine which it clearly isnt. Please help.&nbsp;</P> Tue, 26 May 2026 10:14:02 GMT https://helpforum.sky.com/t5/Broadband/Lagging-Wifi/m-p/5282916#M567837 RobynRussell 2026-05-26T10:14:02Z https://helpforum.sky.com/t5/Broadband/Lagging-Wifi/m-p/5283620#M568044 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4691889">@RobynRussell</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Wed, 27 May 2026 08:19:52 GMT https://helpforum.sky.com/t5/Broadband/Lagging-Wifi/m-p/5283620#M568044 Danz994 2026-05-27T08:19:52Z