https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5282884#M567824 <P>The power light and the WiFi light are green but the internet light is not on at all and I can't seem to connect any devices&nbsp;</P> Tue, 26 May 2026 09:26:07 GMT JoshB 2026-05-26T09:26:07Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5282884#M567824 <P>The power light and the WiFi light are green but the internet light is not on at all and I can't seem to connect any devices&nbsp;</P> Tue, 26 May 2026 09:26:07 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5282884#M567824 JoshB 2026-05-26T09:26:07Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5282892#M567825 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4691855">@JoshB</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 26 May 2026 09:31:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5282892#M567825 caesarome 2026-05-26T09:31:57Z