https://helpforum.sky.com/t5/Broadband/broadband/m-p/5282751#M567789 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3288083">@Marie+1962</a>&nbsp;<BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and <STRONG>there is no advance warning provided..</STRONG><BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR /></P> Tue, 26 May 2026 06:28:47 GMT Daniel0210 2026-05-26T06:28:47Z https://helpforum.sky.com/t5/Broadband/broadband/m-p/5282746#M567788 <P>got the fastest broadband but every night about 12/12.30 &nbsp;goes off completely &nbsp;and have to restart , but takes about 30 mins to come back on <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Tue, 26 May 2026 06:17:27 GMT https://helpforum.sky.com/t5/Broadband/broadband/m-p/5282746#M567788 Marie+1962 2026-05-26T06:17:27Z https://helpforum.sky.com/t5/Broadband/broadband/m-p/5282751#M567789 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3288083">@Marie+1962</a>&nbsp;<BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and <STRONG>there is no advance warning provided..</STRONG><BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR /></P> Tue, 26 May 2026 06:28:47 GMT https://helpforum.sky.com/t5/Broadband/broadband/m-p/5282751#M567789 Daniel0210 2026-05-26T06:28:47Z https://helpforum.sky.com/t5/Broadband/broadband/m-p/5283140#M567897 <P>thank you&nbsp;</P> Tue, 26 May 2026 14:46:17 GMT https://helpforum.sky.com/t5/Broadband/broadband/m-p/5283140#M567897 Marie+1962 2026-05-26T14:46:17Z