https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5282685#M567764 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4691674">@Kamy2</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 25 May 2026 21:03:01 GMT caesarome 2026-05-25T21:03:01Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5282681#M567763 <P>Hi,</P><P>&nbsp;</P><P>our sky wifi is not working. We've tried unplugging it and plugging it in again. We've also tried restarting our computers and phones. We've tried forgetting the network and restarting but nothing has worked. I've network connection says stable online but we do not have wifi. We urgently need it for work tomorrow</P> Mon, 25 May 2026 20:40:34 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5282681#M567763 Kamy2 2026-05-25T20:40:34Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5282685#M567764 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4691674">@Kamy2</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 25 May 2026 21:03:01 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5282685#M567764 caesarome 2026-05-25T21:03:01Z