https://helpforum.sky.com/t5/Broadband/Sky-wifi-not-working/m-p/5282666#M567753 <P>New box required. No area issues. Box keeps randomly disconnecting. Happening for several days now. Send a new box immediately.</P> Mon, 25 May 2026 20:07:48 GMT Sam+Emilie 2026-05-25T20:07:48Z https://helpforum.sky.com/t5/Broadband/Sky-wifi-not-working/m-p/5282666#M567753 <P>New box required. No area issues. Box keeps randomly disconnecting. Happening for several days now. Send a new box immediately.</P> Mon, 25 May 2026 20:07:48 GMT https://helpforum.sky.com/t5/Broadband/Sky-wifi-not-working/m-p/5282666#M567753 Sam+Emilie 2026-05-25T20:07:48Z https://helpforum.sky.com/t5/Broadband/Sky-wifi-not-working/m-p/5282667#M567754 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3212894">@Sam+Emilie</a>&nbsp;wrote:<BR /><P>New box required. No area issues. Box keeps randomly disconnecting. Happening for several days now. Send a new box immediately.</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3212894">@Sam+Emilie</a>&nbsp;If you believe the router is faulty then you need to call Sky to request a replacement, the community here cannot send one as we are mainly fellow customers.</P> Mon, 25 May 2026 20:11:41 GMT https://helpforum.sky.com/t5/Broadband/Sky-wifi-not-working/m-p/5282667#M567754 daveNOS 2026-05-25T20:11:41Z