topic Re: No internet light in Broadband

No internet light

Melblackmore90 — Sun, 24 May 2026 20:03:40 GMT

The internet night light has gone off

Re: No internet light

GD1 — Sun, 24 May 2026 20:20:25 GMT

@Melblackmore90 First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: No internet light

Daniel0210 — Mon, 25 May 2026 03:56:27 GMT

@Melblackmore90 wrote:

The internet night light has gone off

@Melblackmore90

What's an internet night light?

This link explains the lights on the various hubs

https://www.sky.com/help/articles/hub-lights-explained-start