https://helpforum.sky.com/t5/Broadband/Outreach-internal-box-broken-and-needs-reapir/m-p/5281777#M567505 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1621579">@dave+canterbury</a>&nbsp;</P> <P>Openreach (not Outreach) won't speak to customers only the ISPs, so you need to report it to Sky.&nbsp;</P> Sun, 24 May 2026 13:43:27 GMT Daniel0210 2026-05-24T13:43:27Z https://helpforum.sky.com/t5/Broadband/Outreach-internal-box-broken-and-needs-reapir/m-p/5281774#M567504 <P>Had a mirror fall off the wall and snap the outreach box off the wall, do i contact sky or outreach???</P> Sun, 24 May 2026 13:35:20 GMT https://helpforum.sky.com/t5/Broadband/Outreach-internal-box-broken-and-needs-reapir/m-p/5281774#M567504 dave+canterbury 2026-05-24T13:35:20Z https://helpforum.sky.com/t5/Broadband/Outreach-internal-box-broken-and-needs-reapir/m-p/5281777#M567505 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1621579">@dave+canterbury</a>&nbsp;</P> <P>Openreach (not Outreach) won't speak to customers only the ISPs, so you need to report it to Sky.&nbsp;</P> Sun, 24 May 2026 13:43:27 GMT https://helpforum.sky.com/t5/Broadband/Outreach-internal-box-broken-and-needs-reapir/m-p/5281777#M567505 Daniel0210 2026-05-24T13:43:27Z https://helpforum.sky.com/t5/Broadband/Outreach-internal-box-broken-and-needs-reapir/m-p/5281778#M567506 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1621579">@dave+canterbury</a>&nbsp; Do you mean the Openreach Master socket?&nbsp; You'll need to cal Sky they may charge you for the repair.</P> Sun, 24 May 2026 13:43:33 GMT https://helpforum.sky.com/t5/Broadband/Outreach-internal-box-broken-and-needs-reapir/m-p/5281778#M567506 GD1 2026-05-24T13:43:33Z