https://helpforum.sky.com/t5/Broadband/My-WiFi-isn-t-working/m-p/5281080#M567353 <P>My WiFi is down, I have check on your account and it says everything is fine but I can't use my internet&nbsp;</P> Sat, 23 May 2026 07:48:07 GMT NatG1 2026-05-23T07:48:07Z https://helpforum.sky.com/t5/Broadband/My-WiFi-isn-t-working/m-p/5281080#M567353 <P>My WiFi is down, I have check on your account and it says everything is fine but I can't use my internet&nbsp;</P> Sat, 23 May 2026 07:48:07 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-isn-t-working/m-p/5281080#M567353 NatG1 2026-05-23T07:48:07Z https://helpforum.sky.com/t5/Broadband/My-WiFi-isn-t-working/m-p/5281088#M567354 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4690073">@NatG1</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 23 May 2026 08:07:41 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-isn-t-working/m-p/5281088#M567354 GD1 2026-05-23T08:07:41Z