https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280987#M567325 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4689975">@Luke164</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 22 May 2026 21:31:49 GMT caesarome 2026-05-22T21:31:49Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280978#M567321 <P><SPAN>My Openreach ONT has Power on, LOS off, LAN on, but PON keeps flashing. The connection worked for months and suddenly failed today. I have tried all the possible trouble shoots and reboots but it's not working.</SPAN></P> Fri, 22 May 2026 21:16:34 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280978#M567321 Luke164 2026-05-22T21:16:34Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280987#M567325 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4689975">@Luke164</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 22 May 2026 21:31:49 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280987#M567325 caesarome 2026-05-22T21:31:49Z