https://helpforum.sky.com/t5/Broadband/No-Internet-Connection/m-p/5280975#M567318 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4051175">@Memma0411</a>&nbsp;</P> <P>Not sure what you have tried so if you have not run the line test you can do that here:</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 22 May 2026 21:10:06 GMT caesarome 2026-05-22T21:10:06Z https://helpforum.sky.com/t5/Broadband/No-Internet-Connection/m-p/5280922#M567297 Sky WiFi check complete and says okay but no Internet Fri, 22 May 2026 19:51:01 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-Connection/m-p/5280922#M567297 Memma0411 2026-05-22T19:51:01Z https://helpforum.sky.com/t5/Broadband/No-Internet-Connection/m-p/5280975#M567318 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4051175">@Memma0411</a>&nbsp;</P> <P>Not sure what you have tried so if you have not run the line test you can do that here:</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 22 May 2026 21:10:06 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-Connection/m-p/5280975#M567318 caesarome 2026-05-22T21:10:06Z