https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280923#M567298 <P>No Internet connection with glowing light on router</P><P>Sky checkers says there are no problems?</P><P>I beg to differ&nbsp;</P><P>&nbsp;</P> Fri, 22 May 2026 19:51:57 GMT Piper6 2026-05-22T19:51:57Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280923#M567298 <P>No Internet connection with glowing light on router</P><P>Sky checkers says there are no problems?</P><P>I beg to differ&nbsp;</P><P>&nbsp;</P> Fri, 22 May 2026 19:51:57 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280923#M567298 Piper6 2026-05-22T19:51:57Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280976#M567319 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4689922">@Piper6</a>&nbsp;</P> <P>The checker looks for outages in your area so if this is an issue with your line only it will not pick this up so instead try running this line test:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 22 May 2026 21:12:09 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5280976#M567319 caesarome 2026-05-22T21:12:09Z