topic Sky is down in Broadband

Sky is not working bleep

Vereee — Thu, 21 May 2026 00:45:16 GMT

It's not working but gaslighting us into thing it still is **bleep**in **bleep**

Vereee — Thu, 21 May 2026 08:53:51 GMT

sky is down but it gaslights you into thinking it's not ? [Removed] ofc you can't swear coz god forbid. But sky is playing w me rn

Moderator notes: Removed foul language

Daniel0210 — Thu, 21 May 2026 03:23:03 GMT

Your post doesn't make a great deal of sense with all the bad language bleeped out.

As you posted at 0145… when there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

caesarome — Thu, 21 May 2026 09:06:53 GMT

At 1.55 in the morning you issue is possibly due to maintenance taking place as per this at the top of the page: