topic Re: WiFi issue in Broadband

WiFi issue

JuKer1 — Wed, 20 May 2026 23:07:50 GMT

"My Openreach ONT has a solid red

LOS light and no PON light."

JanisB2 — Wed, 20 May 2026 23:35:07 GMT

Mine has suddenly stopped

Inzhagi03 — Wed, 20 May 2026 23:59:11 GMT

Same here

Lawton2206 — Thu, 21 May 2026 00:10:29 GMT

Here too...

Claire2112 — Thu, 21 May 2026 00:48:57 GMT

Mine also, I rebooted and it came back then 30-40 mins later it went off again

Kel-1978 — Thu, 21 May 2026 01:05:24 GMT

Mines gone too Dd4 area (Dundee/Scotland)

Angela5273 — Thu, 21 May 2026 02:21:45 GMT

Down here too, Lanark, Scotland. Went iff, came back on after half an hour...stated on 15 minutes and iff again.

Daniel0210 — Thu, 21 May 2026 03:27:41 GMT

All
When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.