https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5279175#M566845 <P>I ordered a router on 12th May, they told activation date is 19th, still I didn't get the router. I got a message toda telling that your hub is on the way, I cant track my order also, where the website tells me that you dont have active orders. When I will get the connection...</P> Wed, 20 May 2026 15:34:46 GMT PasanHK 2026-05-20T15:34:46Z https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5279175#M566845 <P>I ordered a router on 12th May, they told activation date is 19th, still I didn't get the router. I got a message toda telling that your hub is on the way, I cant track my order also, where the website tells me that you dont have active orders. When I will get the connection...</P> Wed, 20 May 2026 15:34:46 GMT https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5279175#M566845 PasanHK 2026-05-20T15:34:46Z https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5279182#M566846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4688168">@PasanHK</a>&nbsp;</P> <P>If the activation went ahead yesterday as you said it was going to be then when your hub has turned up you just connect it up and you should have access.</P> Wed, 20 May 2026 15:38:25 GMT https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5279182#M566846 caesarome 2026-05-20T15:38:25Z