https://helpforum.sky.com/t5/Broadband/Cannot-connect-to-the-network/m-p/5278687#M566779 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3792874">@ZKG</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 20 May 2026 07:36:39 GMT Brill+Gill 2026-05-20T07:36:39Z https://helpforum.sky.com/t5/Broadband/Cannot-connect-to-the-network/m-p/5278458#M566703 <P>I've switched everything off but my sky Q is still not connecting to the network. WiFi and broadband are all working fine . Not sure what to do, any advice?&nbsp;</P> Tue, 19 May 2026 18:55:39 GMT https://helpforum.sky.com/t5/Broadband/Cannot-connect-to-the-network/m-p/5278458#M566703 ZKG 2026-05-19T18:55:39Z https://helpforum.sky.com/t5/Broadband/Cannot-connect-to-the-network/m-p/5278687#M566779 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3792874">@ZKG</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 20 May 2026 07:36:39 GMT https://helpforum.sky.com/t5/Broadband/Cannot-connect-to-the-network/m-p/5278687#M566779 Brill+Gill 2026-05-20T07:36:39Z