topic iPhone Wi-Fi drops connection with Sky Q Router in Broadband https://helpforum.sky.com/t5/Broadband/iPhone-Wi-Fi-drops-connection-with-Sky-Q-Router/m-p/5278208#M566651 <P><SPAN>Sky Q Router and iPhone Dropping Connection</SPAN></P><DIV class=""><DIV class=""><P>&nbsp;</P><P>So, iPhone with my old router i had no issues. Sky have 'upgraded' my router, and now the phone wifi keeps dropping out where it would drop the connection but still show full bars. All you had to do was knock Wi-Fi off and back on and it would reconnect but most annoying!</P><P>&nbsp;</P><P>Sky diagnostics says the system is working fine....</P><P>&nbsp;</P><P>I think there used to be an old issue with dual frequency meshing, but our new router seems to only have one frequency</P><P>&nbsp;</P><P>Any ideas?</P></DIV></DIV> Tue, 19 May 2026 13:44:57 GMT Rubinski 2026-05-19T13:44:57Z iPhone Wi-Fi drops connection with Sky Q Router https://helpforum.sky.com/t5/Broadband/iPhone-Wi-Fi-drops-connection-with-Sky-Q-Router/m-p/5278208#M566651 <P><SPAN>Sky Q Router and iPhone Dropping Connection</SPAN></P><DIV class=""><DIV class=""><P>&nbsp;</P><P>So, iPhone with my old router i had no issues. Sky have 'upgraded' my router, and now the phone wifi keeps dropping out where it would drop the connection but still show full bars. All you had to do was knock Wi-Fi off and back on and it would reconnect but most annoying!</P><P>&nbsp;</P><P>Sky diagnostics says the system is working fine....</P><P>&nbsp;</P><P>I think there used to be an old issue with dual frequency meshing, but our new router seems to only have one frequency</P><P>&nbsp;</P><P>Any ideas?</P></DIV></DIV> Tue, 19 May 2026 13:44:57 GMT https://helpforum.sky.com/t5/Broadband/iPhone-Wi-Fi-drops-connection-with-Sky-Q-Router/m-p/5278208#M566651 Rubinski 2026-05-19T13:44:57Z Re: iPhone Wi-Fi drops connection with Sky Q Router https://helpforum.sky.com/t5/Broadband/iPhone-Wi-Fi-drops-connection-with-Sky-Q-Router/m-p/5278760#M566795 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3037555">@Rubinski</a>&nbsp;</P> <P>Is it only happening on that one device?</P> <P>Which Sky router do you have and what is the make &amp; model of the phone?</P> Wed, 20 May 2026 08:53:45 GMT https://helpforum.sky.com/t5/Broadband/iPhone-Wi-Fi-drops-connection-with-Sky-Q-Router/m-p/5278760#M566795 jamesn123 2026-05-20T08:53:45Z