topic Re: New laptop won’t recognise Wi fi password. Keep saying wrong password. in Broadband https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277665#M566505 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4686653">@Daisy5450</a>&nbsp;</P> <P>It is quite easy when entering a password to get a 0 and O and a 1 and l the wrong way round so are you sure you are not doing this as it needs to be entered&nbsp;as it is printed on the hub itself.</P> Mon, 18 May 2026 16:20:37 GMT caesarome 2026-05-18T16:20:37Z New laptop won’t recognise Wi fi password. Keep saying wrong password. https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277661#M566504 <P>Laptop recognises SKY wi fi name but not the password. The password matches the password on the hub. I've switched the router off &amp; the laptop, thymes them back on. Also pushed the button on the router. Still no connection. This is the 3rd piece of equipment that won't recognise the password.</P> Mon, 18 May 2026 16:11:53 GMT https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277661#M566504 Daisy5450 2026-05-18T16:11:53Z Re: New laptop won’t recognise Wi fi password. Keep saying wrong password. https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277665#M566505 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4686653">@Daisy5450</a>&nbsp;</P> <P>It is quite easy when entering a password to get a 0 and O and a 1 and l the wrong way round so are you sure you are not doing this as it needs to be entered&nbsp;as it is printed on the hub itself.</P> Mon, 18 May 2026 16:20:37 GMT https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277665#M566505 caesarome 2026-05-18T16:20:37Z Re: New laptop won’t recognise Wi fi password. Keep saying wrong password. https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277668#M566507 <P>Thank you for taking the time to reply. Yes, I've checked the password is correct.This is the 3 item that doesn't recognise the password.</P> Mon, 18 May 2026 16:26:54 GMT https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277668#M566507 Daisy5450 2026-05-18T16:26:54Z Re: New laptop won’t recognise Wi fi password. Keep saying wrong password. https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277670#M566508 <P>Have you tried logging into the hub and changing it to something else ?</P> Mon, 18 May 2026 16:30:54 GMT https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277670#M566508 caesarome 2026-05-18T16:30:54Z Re: New laptop won’t recognise Wi fi password. Keep saying wrong password. https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277675#M566511 <P>No I haven't tried this. Thank you I'll see if this works.</P> Mon, 18 May 2026 16:37:25 GMT https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277675#M566511 Daisy5450 2026-05-18T16:37:25Z Re: New laptop won’t recognise Wi fi password. Keep saying wrong password. https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277742#M566532 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4686653">@Daisy5450</a>&nbsp;wrote:<BR /><P>Laptop recognises SKY wi fi name but not the password. The password matches the password on the hub. I've switched the router off &amp; the laptop, thymes them back on. Also pushed the button on the router. Still no connection. This is the 3rd piece of equipment that won't recognise the password.</P><HR /></BLOCKQUOTE><P>Has anything connected via WiFi?</P> Mon, 18 May 2026 18:41:06 GMT https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277742#M566532 Me134 2026-05-18T18:41:06Z Re: New laptop won’t recognise Wi fi password. Keep saying wrong password. https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277944#M566582 <P>Yes, my iPhone and iPad plus an old printer all recognise the Wi fi password.<BR />I've a newer printer as well as my new laptop that won't recognise the password.</P> Tue, 19 May 2026 08:53:08 GMT https://helpforum.sky.com/t5/Broadband/New-laptop-won-t-recognise-Wi-fi-password-Keep-saying-wrong-password/m-p/5277944#M566582 Daisy5450 2026-05-19T08:53:08Z