https://helpforum.sky.com/t5/Broadband/Internet-drop-outs/m-p/5277338#M566427 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/484450">@rob+w+king</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 18 May 2026 09:12:27 GMT caesarome 2026-05-18T09:12:27Z https://helpforum.sky.com/t5/Broadband/Internet-drop-outs/m-p/5277296#M566423 <P>Since receiving my new broadband router the internet keeping dropping out 2 or 3 times a day, now experiencing slow respones</P><P>I have rebooted the router many many times but the same problems still exist.</P> Mon, 18 May 2026 08:39:31 GMT https://helpforum.sky.com/t5/Broadband/Internet-drop-outs/m-p/5277296#M566423 rob+w+king 2026-05-18T08:39:31Z https://helpforum.sky.com/t5/Broadband/Internet-drop-outs/m-p/5277338#M566427 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/484450">@rob+w+king</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 18 May 2026 09:12:27 GMT https://helpforum.sky.com/t5/Broadband/Internet-drop-outs/m-p/5277338#M566427 caesarome 2026-05-18T09:12:27Z