topic Re: Internet not working in Broadband https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5276626#M566221 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4685405">@Kelechi2</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 16 May 2026 18:01:07 GMT GD1 2026-05-16T18:01:07Z Internet not working https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5276600#M566208 <P>Two of the lights on my Sky broadband has the orange light on, that's voice and internet and I can't connect to the internet on any device in my house.&nbsp;</P> Sat, 16 May 2026 17:29:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5276600#M566208 Kelechi2 2026-05-16T17:29:44Z Re: Internet not working https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5276626#M566221 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4685405">@Kelechi2</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 16 May 2026 18:01:07 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5276626#M566221 GD1 2026-05-16T18:01:07Z