topic Broadband Speed in Broadband

Broadband Speed

Tim193 — Sat, 16 May 2026 12:09:22 GMT

I'm on the 150 package but average is 80 per day for last fortnight and probably longer as I have not seen any improvement to broadband since upgrading.
Someone saying they were from Sky offered me a 45% discount but I dismissed it as phishing.
what can be done to either improve my broadband or reduce my bills to reflect the service quality?

Re: Broadband Speed

caesarome — Sat, 16 May 2026 12:22:22 GMT

@Tim193 wrote:
Someone saying they were from Sky offered me a 45% discount but I dismissed it as phishing.

If that was a call you received @Tim193 then you are right to ignore it as it will have not been from Sky but from someone you wanted to get access to your account.

Have you called Sky and spoken to them about your speed issue ?