topic Re: Internet Connections Problems in Broadband

Internet Connections Problems

elvis811 — Fri, 15 May 2026 23:25:34 GMT

I always have internet connection problems; I often think I should change the router because I've had it for 10 years and it doesn't work properly.

Re: Internet Connections Problems

Daniel0210 — Sat, 16 May 2026 03:42:32 GMT

@elvis811

These are the Sky hubs currently in use. The last two- the Sky Q hub and the Sky hub are being actively replaced with Sky sending out emails/letters to customers.

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

Re: Internet Connections Problems

caesarome — Sat, 16 May 2026 04:39:58 GMT

@elvis811 wrote:
I often think I should change the router because I've had it for 10 years and it doesn't work properly.

@elvis811

Does it let you order a free replacement one via here:

https://sky.com/skyhuboptions