https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5276031#M566056 <P>I was connected about a hour or so ago, but now I can't connect to the Internet. Diagnostics say everything is okay, but I have no Internet connection</P> Fri, 15 May 2026 19:44:02 GMT C4rv3r 2026-05-15T19:44:02Z https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5276031#M566056 <P>I was connected about a hour or so ago, but now I can't connect to the Internet. Diagnostics say everything is okay, but I have no Internet connection</P> Fri, 15 May 2026 19:44:02 GMT https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5276031#M566056 C4rv3r 2026-05-15T19:44:02Z https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5276072#M566064 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4684823">@C4rv3r</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 15 May 2026 21:05:25 GMT https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5276072#M566064 caesarome 2026-05-15T21:05:25Z