https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5275873#M566017 <P>Internet not working, it was raised 2days ok and an engineer said it was sorted but I came home from work and it's still not working. I have done all the tests again and it is saying everything is ok but we still have 2red lights on the box</P> Fri, 15 May 2026 16:25:56 GMT DianeMorley1 2026-05-15T16:25:56Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5275873#M566017 <P>Internet not working, it was raised 2days ok and an engineer said it was sorted but I came home from work and it's still not working. I have done all the tests again and it is saying everything is ok but we still have 2red lights on the box</P> Fri, 15 May 2026 16:25:56 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5275873#M566017 DianeMorley1 2026-05-15T16:25:56Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5275880#M566018 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4684681">@DianeMorley1</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 15 May 2026 16:35:20 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5275880#M566018 GD1 2026-05-15T16:35:20Z