https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5275430#M565895 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4583473">@AshB33</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P>the sky box itself has no buttons for power or reset&nbsp;</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Pull the power supply connection.</P> <P>&nbsp;</P> <P>This cannot resolve an <STRONG>external</STRONG> issue though.</P> Fri, 15 May 2026 07:03:00 GMT TimmyBGood 2026-05-15T07:03:00Z https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5275423#M565892 <P>My sky box is solid red and the open reach box has a flashing green light on PON then no other light on LOS or LAN&nbsp;</P><P>&nbsp;</P><P>I have checked all cables plugs ect I tried a reset on the openreach box all lights just flashed continuously after a while I turned it off and on again and lights back to green for power but flashing green for PON and no other lights&nbsp;</P><P>&nbsp;</P><P>the sky box itself has no buttons for power or reset any ideas on how to fix this myself or is an engineer needed?&nbsp;</P> Fri, 15 May 2026 06:47:22 GMT https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5275423#M565892 AshB33 2026-05-15T06:47:22Z https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5275430#M565895 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4583473">@AshB33</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P>the sky box itself has no buttons for power or reset&nbsp;</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Pull the power supply connection.</P> <P>&nbsp;</P> <P>This cannot resolve an <STRONG>external</STRONG> issue though.</P> Fri, 15 May 2026 07:03:00 GMT https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5275430#M565895 TimmyBGood 2026-05-15T07:03:00Z