https://helpforum.sky.com/t5/Broadband/Internet-and-WiFi-keep-crashing/m-p/5275386#M565880 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4684198">@Cassiehorner</a>&nbsp;<BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and <STRONG>there is no advance warning provided..</STRONG><BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Fri, 15 May 2026 04:36:57 GMT Daniel0210 2026-05-15T04:36:57Z https://helpforum.sky.com/t5/Broadband/Internet-and-WiFi-keep-crashing/m-p/5275368#M565867 My broadband and my router keep crashing, I've turned all off the restarted it again, it all comes on then it all suddenly crashes again, I've turned it off then on twice now and it still does the same Fri, 15 May 2026 01:51:21 GMT https://helpforum.sky.com/t5/Broadband/Internet-and-WiFi-keep-crashing/m-p/5275368#M565867 Cassiehorner 2026-05-15T01:51:21Z https://helpforum.sky.com/t5/Broadband/Internet-and-WiFi-keep-crashing/m-p/5275386#M565880 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4684198">@Cassiehorner</a>&nbsp;<BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and <STRONG>there is no advance warning provided..</STRONG><BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Fri, 15 May 2026 04:36:57 GMT https://helpforum.sky.com/t5/Broadband/Internet-and-WiFi-keep-crashing/m-p/5275386#M565880 Daniel0210 2026-05-15T04:36:57Z