topic Re: No internet connection in Broadband

No internet connection

Tarachap90 — Thu, 14 May 2026 23:22:37 GMT

I have no internet connection. Thw light in the middle is orange. Iv tried restarting the router same issue

Re: No internet connection

Carrieann92 — Thu, 14 May 2026 23:24:36 GMT

I've got the exact issue. WiFi went off about half an hour ago (middle light orange). Reset the box several times and ran tests which all say both broadband and wifi are fine but clearly they're not.

Re: No internet connection

w1030871 — Thu, 14 May 2026 23:31:55 GMT

I also have same issue

Re: No internet connection

SeHuSu — Thu, 14 May 2026 23:37:37 GMT

Not working for me either...

Last time I had an outage I had nothing for 2 whole weeks!

Becoming a joke and never an apology!

Re: No internet connection

Mjpreece — Thu, 14 May 2026 23:37:47 GMT

Same issue every check says no issue fed up of this now

Re: No internet connection

Migsie34 — Thu, 14 May 2026 23:39:25 GMT

Same here

Re: No internet connection

Rampage2 — Thu, 14 May 2026 23:42:53 GMT

I have no internet

Re: No internet connection

JJDon — Thu, 14 May 2026 23:49:56 GMT

Same issue

Re: No internet connection

Frustrated47 — Thu, 14 May 2026 23:54:39 GMT

Same here, pulsing green light for me and the service checker says all is fine but yet no internet

Re: No internet connection

Nazzad — Thu, 14 May 2026 23:56:59 GMT

Same here. For the last hour. All fine on service checker but saying no devices connected.

Re: No internet connection

Mjpreece — Thu, 14 May 2026 23:58:33 GMT

Same here regarding devices

Re: No internet connection

Migsie34 — Fri, 15 May 2026 00:08:07 GMT

Still out here. Orange internet light for over an hour. Giving up, going to sleep. Night night

Re: No internet connection

Frustrated47 — Fri, 15 May 2026 00:10:18 GMT

Are we all a similar location? West Sussex here

Re: No internet connection

Migsie34 — Fri, 15 May 2026 00:11:53 GMT

Green light returns, still going to sleep though

Re: No internet connection

Migsie34 — Fri, 15 May 2026 00:12:32 GMT

Yes, west Sussex

Re: No internet connection

SeHuSu — Fri, 15 May 2026 00:14:20 GMT

It seems to be affecting West Sussex and parts of London. Saw a report elsewhere for Fulham area

Re: No internet connection

SeHuSu — Fri, 15 May 2026 00:29:01 GMT

WOW I'm back online!!

Re: No internet connection

Carrieann92 — Fri, 15 May 2026 00:55:15 GMT

No I'm East Midlands so must have been a national issue rather than local issue

Re: No internet connection

Kaylz2 — Fri, 15 May 2026 01:58:19 GMT

Yes I'm the same no internet but yet checker says everything's alright I'm guessing it must be skys side as am north east and seen people from different parts say hopefully they sort it out fast

Re: No internet connection

Kaylz2 — Fri, 15 May 2026 01:59:14 GMT

I'm same but I'm north east ( Newcastle way )