No wifi yet again.

Carrieann92 — Thu, 14 May 2026 23:48:31 GMT

WiFi went off around midnight. Orange light in the middle of the WiFi box. Tests all say the broadband and WiFi are working fine which clearly they're not.
I've turned the box off, unplugged from the mains, left for 10 minutes and longer several times and still, orange light in the middle.

This used to happen most nights up until a year ish ago when it stopped happening. Now all of a sudden it's happening again. I pay £56 a month just for wifi that messes up, stops working yet Sky say it's working fine.

Genuinely think I'm gonna switch to someone else once I move house because this is becoming a joke now.

Re: No wifi yet again.

Daniel0210 — Fri, 15 May 2026 04:38:15 GMT

@Carrieann92
When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

topic No wifi yet again. in Broadband

No wifi yet again.

Re: No wifi yet again.