https://helpforum.sky.com/t5/Broadband/Hub-failing/m-p/5274834#M565702 <P>My old Sky Q hub keeps failing and dropping Wifi, plus none of the LED lights work properly.&nbsp; Constantly need to rest it. Checked Openbox connection from the internal test port and all good. Will Sky replce the hub? It must be a few years old at least</P> Thu, 14 May 2026 10:39:35 GMT RoadkillAndi 2026-05-14T10:39:35Z https://helpforum.sky.com/t5/Broadband/Hub-failing/m-p/5274834#M565702 <P>My old Sky Q hub keeps failing and dropping Wifi, plus none of the LED lights work properly.&nbsp; Constantly need to rest it. Checked Openbox connection from the internal test port and all good. Will Sky replce the hub? It must be a few years old at least</P> Thu, 14 May 2026 10:39:35 GMT https://helpforum.sky.com/t5/Broadband/Hub-failing/m-p/5274834#M565702 RoadkillAndi 2026-05-14T10:39:35Z https://helpforum.sky.com/t5/Broadband/Hub-failing/m-p/5274838#M565703 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4683525">@RoadkillAndi</a>&nbsp;</P> <P>Yes. Sky are actively replacing Sky Q hubs as they no longer receive security updates. Mine was changed February 2024.&nbsp;</P> Thu, 14 May 2026 10:42:25 GMT https://helpforum.sky.com/t5/Broadband/Hub-failing/m-p/5274838#M565703 Daniel0210 2026-05-14T10:42:25Z https://helpforum.sky.com/t5/Broadband/Hub-failing/m-p/5274959#M565745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4683525">@RoadkillAndi</a>&nbsp;</P> <P>This is the link to order a free replacement hub:</P> <P>&nbsp;</P> <P><SPAN><A href="https://sky.com/skyhuboptions" target="_blank">https://sky.com/skyhuboptions</A></SPAN></P> Thu, 14 May 2026 12:26:22 GMT https://helpforum.sky.com/t5/Broadband/Hub-failing/m-p/5274959#M565745 caesarome 2026-05-14T12:26:22Z