https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5274659#M565666 <P>No internet connection at all&nbsp;</P> Thu, 14 May 2026 07:32:02 GMT Leanne331 2026-05-14T07:32:02Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5274659#M565666 <P>No internet connection at all&nbsp;</P> Thu, 14 May 2026 07:32:02 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5274659#M565666 Leanne331 2026-05-14T07:32:02Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5274660#M565667 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4228651">@Leanne331</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 14 May 2026 07:33:29 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5274660#M565667 GD1 2026-05-14T07:33:29Z