Sky broadband down

Anon01 — Wed, 13 May 2026 23:48:42 GMT

My broadband went off about 30 mins ago in Warrington. There's two amber lights on the hub - anyone else having issues or should I administer the IT crowd fix?

Re: Sky broadband down

Daniel0210 — Thu, 14 May 2026 04:20:49 GMT

@Anon01
In view of the time you’ve posted it’s worth mentioning that broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

topic Sky broadband down in Broadband

Sky broadband down

Re: Sky broadband down