https://helpforum.sky.com/t5/Broadband/Something-wrong-with-my-service/m-p/5273947#M565490 For many many months I have been experiencing major drop outs in my Internet service. I have had many engineers out to my property- they have fixed what they believed to be the issue, ie wires, sockets, new router, checked the exchange and they now can't see a reason why the Internet is dropping out so frequently. There is a detailed logged of my service dropping out sometimes 14 times a day, making working from home almost impossible, never mind leisure activities. The Internet is out for the second time this morning (I was up at 6.15am) what are your next steps to resolving this issue. Wed, 13 May 2026 07:38:45 GMT kazbold76 2026-05-13T07:38:45Z https://helpforum.sky.com/t5/Broadband/Something-wrong-with-my-service/m-p/5273947#M565490 For many many months I have been experiencing major drop outs in my Internet service. I have had many engineers out to my property- they have fixed what they believed to be the issue, ie wires, sockets, new router, checked the exchange and they now can't see a reason why the Internet is dropping out so frequently. There is a detailed logged of my service dropping out sometimes 14 times a day, making working from home almost impossible, never mind leisure activities. The Internet is out for the second time this morning (I was up at 6.15am) what are your next steps to resolving this issue. Wed, 13 May 2026 07:38:45 GMT https://helpforum.sky.com/t5/Broadband/Something-wrong-with-my-service/m-p/5273947#M565490 kazbold76 2026-05-13T07:38:45Z https://helpforum.sky.com/t5/Broadband/Something-wrong-with-my-service/m-p/5273951#M565491 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4464691">@kazbold76</a>&nbsp;wrote:<BR />For many many months I have been experiencing major drop outs in my Internet service. I have had many engineers out to my property- they have fixed what they believed to be the issue, ie wires, sockets, new router, checked the exchange and they now can't see a reason why the Internet is dropping out so frequently. There is a detailed logged of my service dropping out sometimes 14 times a day, making working from home almost impossible, never mind leisure activities. The Internet is out for the second time this morning (I was up at 6.15am) what are your next steps to resolving this issue.<HR /></BLOCKQUOTE><P>I'm afraid you're only talking to other customers here. Have you put a complaint in via the website?</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/forms/complaints" target="_blank">https://www.sky.com/help/forms/complaints</A></P> Wed, 13 May 2026 07:47:05 GMT https://helpforum.sky.com/t5/Broadband/Something-wrong-with-my-service/m-p/5273951#M565491 Me134 2026-05-13T07:47:05Z