https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5273882#M565460 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4682509">@G-J1</a>&nbsp;<BR />In view of the time you’ve posted it’s worth mentioning that broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and <STRONG>there is no advance warning provided. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Wed, 13 May 2026 02:48:54 GMT Daniel0210 2026-05-13T02:48:54Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5273878#M565458 <P>Internet is down</P> Wed, 13 May 2026 02:38:25 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5273878#M565458 G-J1 2026-05-13T02:38:25Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5273882#M565460 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4682509">@G-J1</a>&nbsp;<BR />In view of the time you’ve posted it’s worth mentioning that broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and <STRONG>there is no advance warning provided. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Wed, 13 May 2026 02:48:54 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5273882#M565460 Daniel0210 2026-05-13T02:48:54Z