topic Re: Need a hub replacement in Broadband

Need a hub replacement

Rd46 — Tue, 12 May 2026 17:45:49 GMT

No broadband since Saturday, no TV etc . Need a new router/ hub . Not happy. Tried all the other things , the hub has broken, send me a new one

Re: Need a hub replacement

Daniel0210 — Tue, 12 May 2026 18:07:31 GMT

@Rd46 wrote:

the hub has broken, send me a new one

@Rd46

No can do. You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

What have Sky said when you've spoken to them about your issue?

Re: Need a hub replacement

caesarome — Tue, 12 May 2026 19:21:31 GMT

@Rd46

Why do you believe the hub has broken so are there no lights lit on it at all ?