https://helpforum.sky.com/t5/Broadband/WiFi-issue/m-p/5273673#M565391 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4682252">@Lydmulk</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 12 May 2026 17:28:31 GMT caesarome 2026-05-12T17:28:31Z https://helpforum.sky.com/t5/Broadband/WiFi-issue/m-p/5273672#M565390 <P>Connection keeps dropping and internet speed test says network is slow&nbsp;</P> Tue, 12 May 2026 17:25:41 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issue/m-p/5273672#M565390 Lydmulk 2026-05-12T17:25:41Z https://helpforum.sky.com/t5/Broadband/WiFi-issue/m-p/5273673#M565391 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4682252">@Lydmulk</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 12 May 2026 17:28:31 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issue/m-p/5273673#M565391 caesarome 2026-05-12T17:28:31Z